Privacy Policy

Your trust is important to us, which is why we have updated our privacy policy in accordance with current regulations. This explains how we collect, store, process and keep your personal information secure.

All personal information about you is kept on a secure server and we will never share your data without your permission.

This Privacy Policy applies to all visitors to the Website and should be read in conjunction with our Terms and Conditions, which you can view here. By visiting and using this website, you acknowledge and accept the practices described in this privacy policy.

What is personal information?

Personal information (or personal data) is information about an individual that allows us to identify that person. In order to provide you with a pleasant shopping experience on  www.ktbijoux.com.

We collect the following personal information about you:

• Name
• Billing and delivery address
• Email address*
• Items ordered

*We also collect your email address when you choose to sign up for our newsletter

When may other information be collected?

Information about your visit to  www.ktbijoux.com  may be collected by KT Bijoux, or by third-party advertising providers.

This information includes:

• Your geographic location.
• Your browser
• Your device type
• How you were referred to us
• The search terms you used to reach us
• What you browsed on the website
• How long you stayed on the website

Use of cookies

Our website uses cookies to identify your computer and distinguish you from other users in order to improve your experience.

Like many other website operators, we may use a standard technology called "cookies" on this site.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive.

Our cookies allow us to understand who has seen which pages and which advertisements, to determine how often certain pages are visited and to determine the most popular areas of our website.

Our cookies also allow us to improve your visitor experience by storing information about the products and services you select between visits so that we can provide you with targeted information each time you visit our website.

Most browsers automatically accept cookies, but you can usually modify your browser to prevent cookies from being stored, but turning them off will limit the service we are able to provide to you.

Our cookies do not store sensitive information such as your name, address or payment details. They simply contain the "key" which, once you are logged in, is associated with this information. However, if you prefer to restrict, block or delete cookies from our websites or any other website, you can use your browser to do so. Each browser is different, consult the "Help" menu of your browser (or that of your mobile phone) to find out how to modify your preferences in terms of cookies preferences.

Information Collected

Some cookies collect information about browsing and shopping behaviour when you access this website through the same computer or device. This includes information on pages viewed, products purchased and your journey through a website. We do not use cookies to collect or store information about your name, address or other contact details.

Google Analytics

When a person visits  www.ktbijoux.com, we use the  Google Analytics  service to collect standard internet log information and details of visitor behaviour patterns. This allows us to discover things such as the number of visitors to different parts of the site. This information is only processed in a way that does not identify anyone. We do not attempt, and do not allow Google to attempt, to discover the identity of individuals visiting our website.

Newsletter list

As part of the sign-up process for our email newsletter, we collect personal information.

We use this information for several reasons: to inform you about the topics you have asked us to discuss; to contact you if we need to obtain or provide additional information, to verify that our records are correct and to verify from time to time that the information is correct and to verify from time to time that you are happy and satisfied. We do not rent or trade email lists with other organizations and businesses.

We use a third-party provider,  MailChimp, to send our newsletter. We collect statistics on email openings and clicks using industry standard technologies to help us monitor and improve our electronic e-newsletter. For more information, please see MailChimp's privacy notice. You can unsubscribe from general mailings at any time of the day or night by clicking on the unsubscribe link at the bottom of any of our emails or by emailing us at  privacy@ktbijoux.com.

Facebook Ads (Facebook Conversion Tracking Pixel)

This website uses the Facebook pixel, a small piece of JavaScript code, which is added to the website for website in order to optimize advertisements, to report the success of advertising campaigns on different audiences. The Facebook pixel sends information about your browsing session through HTTP headers to Facebook, including IP address, web browser information, page location, document, referrer and the web browser's user agent. Pixel-specific data includes pixel ID and Facebook cookie data to link events to a person. Facebook in order to link the events to a specific Facebook advertising account and to establish a match with a person known to Facebook.

Facebook checks whether the person has already seen or interacted with an advertisement from our account or whether the person matches an audience rule and prepares an analysis report that contains anonymous or aggregated data. Facebook retains the information collected from the pixels for 180 days and stores the collected data in its production data centers in the United States and Sweden

Facebook supports the DAA's  AdChoices  program to opt out of behavioural advertising, you can check the corresponding settings at  http://optout.aboutads.info  to opt out of the Facebook pixel. You can also learn more about why you're seeing an ad through  Facebook's Ads Preferences page.

How do we use your personal information?

We want your shopping experience at  www.ktbijoux.com.  Personal Information is required to facilitate your browsing and ordering experience.

We may use your information in the ways described below:

To process your order, we need to take payment details and know where to deliver your jewellery.

Our postal and courier services have access to your delivery address so that we can send your jewellery to your chosen address. Information about your visit to  www.ktbijoux.com, including what you have browsed or purchased, is used to improve your experience on the site.

We may also contact you through the channels below:

E-mail :

- KT Bijoux sends an email once an order has been placed to remind you what has been ordered. Another e-mail is sent by KT Bijoux to inform you that your order has been dispatched.

- KT Bijoux occasionally sends newsletters to customers and people who have given us permission to contact them.

- These newsletters are used to inform you of new launches, sales/special offers and information which we think may be of interest to you. It is easy to unsubscribe from receiving these newsletters by clicking the unsubscribe button at the bottom of every communication we send.

- If you place an order as a guest, your email address will not be added to our database and therefore you will not be contacted to receive news, updates and special offers from KT Bijoux. If you would like to receive news from us, simply sign up for our mailing list  here.

Telephone :

- If there is a problem with your order or if we need to issue a refund or an additional payment, we may need to call you by phone.

Postal mail :

- Marketing communications may be sent by post if we have obtained your permission. If you would like us to stop sending them to you, please let us know by emailing  privacy@ktbijoux.com  including your full name, house number and postcode.

Social media :

- If you contact us via social media, we will respond to you on the same channel or switch to email if we feel the conversation requires further assistance.

What are your rights?

You have the right to obtain confirmation that your data is being processed, to request access to your personal data and the right

to be forgotten.

You can make a request by email to  privacy@ktbijoux.com  and we will respond to you within 30 days.

If you wish to ask a question to the CNIL, you can do so at the following address

https://www.cnil.fr.